I find that when I start talking models, people check out almost immediately.  However, I do use the ISPI Human Performance Improvement (HPI) model (below) as my guide for performance consulting.  I can help your organization uncover the root cause for performance issues, and to help you identify the appropriate intervention to improve performance.

All too often people want to throw training at a performance problem.  Rarely is a performance issue training related.  I can help you look at all of the potential variables that impact human and organization performance. 

My subject matter expertise is working with the following industries: non-profit, government, services, and hospitality.  I also have an extensive background as a start-up entrepreneur and can help businesses in most any sector experiencing performance issues as they ramp up to scale.